...is to provide consistently high quality products and service to our customers through innovation, efficiency and integrity. Our purpose for being in business is to serve our customers, who are always number one, and to help them be more profitable.
...is to always set a new standard of excellence for our customers, employees and suppliers as the service and quality leader in the building materials industry by doing the right thing right the first time.
Our primary customer is the professional builder. We provide products and product knowledge, industry experience and expertise, problem solving capabilities, and excellent service to these professionals.
We are honest and respectful with one another and our customers and suppliers.
We believe we can accomplish more for our customers by working together as a team. Therefore, we hold one another accountable to those behaviors that reflect our core values.
In order to assist in our customers’ success, we must “plan our work and work our plan” within the guidelines of our policies and procedures.
We strive to communicate well with one another through mutual understanding.
We strive to do exactly what we say when we say we will do it. If we are unable to do so, then we promptly communicate in order to develop an alternative plan.
We believe that establishing and maintaining healthy, long-term relationships with our customers will enable us to remain a profitable and financially strong company.
Robinson's employees raise their families, live and work in the market we serve.
Strong local heritage. Community involvement; we serve on local boards and support community events.
Dedicated to supporting a better quality of life for employees, neighbors and fellow businesses.
Three times as much money stays in the local economy when you buy goods and services from your local independent lumber and building materials dealer.